When you buy from a small business, an actual person does a little happy dance :)
Please let me know if you wish to delay payment longer than three days as we do offer lay away terms.
I will endeavour to highlight major imperfections in the item description, and within the photographs. Many of my items are of an old age and may have picked up minor marks and flaws. These should be generally expected.
The photographs form part of the item description, therefore you are invited to both read all of the description, and view all of the photographs and please feel free to ask if you require more.
There may be colour variations between your screen and the actual colour of the object. Total colour accuracy is not guaranteed.
I don't pretend to be an expert on all of the items I sell, we cannot know everything but I endeaver to research and record to the best of my abbillity. Therefore, if I have missed something from the description, or misdescribed something, it is unintentional so please let me know.
If a box, certificate etc, is not photographed or mentioned, then it is not part of the item sale.
If you have a question, please get in touch. The sooner the better!
There is a minimum postage amount set for each item which in most cases will cover the cost of the post and packaging. However some items will exceed the wight so the extra postage will be calculated and a seperate invoice will be sent to cover the cost of any extra postage.
All items are sent using a tracked service.
Please note that antique items chosen to be sent with Hermes are not covered for loss or damage. Antique items chosen to be sent with Royal Mail Next Day Special Delivery service are covered for loss or damage. Disclaimer: Le Boudoir Online cannot be held responsible for orders chosen to be sent using the cheaper option of Hermes altho every care will be taken to pack extremely well and to the best of our abilities. You are welcome to add as many items as you like for one parcel with no extra postage unless the weight exceeds 2kg which will then place it in the large next day special delivery postage price. Overseas parcels are still restricted to some countries so please note if you are an overseas buyer that you are most welcome to purchase items but there may be long delays still with the international postage system.
We reserve the right to alter the postage and send payment requests for extra funds should the size and or weight alter the postage price. If your purchase is large and heavy you can request an exact postage quote prior to purchase or select the option to arrange your own courier so we can arrange postage post sale.
UK customers can have items delivered for free unless the description states that the item is for collection only, in this case the customer must make arrangements to collect themselves or arrange a courier to collect on thier behalf. Collections are onlyb possible if pre arranged as I do not keep stock at my home. We reserve the right to charge a re stocking fee of whatever charges we have incurred as a result of customers not reading the description properly and purchasing with out arranging a courier to collect for them.
For non UK customers, Standard International Postage will will be charged and will take approximately 10 or so days and will be with international postage.
Expedited Postage will be by Royal Mail International Tracked and Signed, or their parcel subsidiary, Parcelforce Worldwide.
There may be unavoidable customs delays regardless of service offered. Any additional customs charges are not the responsibility of the seller.
I reserve the right to upgrade the carrier and/or service at the customers cost should they enter the wrong postage opption at checkout.
Buying more than one item?
UK customers postage is Free unless otherwise stated on the descripton. We reserve the right to charge a re stocking fee of whatever charges we have incurred as a result of customers not reading the description properly and purchasing with out arranging a courier to collect for them.
Outside UK - postage is charged according to weight. If you want an idea of postal costs, please get in touch and I will weigh all items including packaging and give you an exact quote
We operate a no questions asked returns policy if you are not happy with an item please let us know and if it is returned still in the same condition then your money will be refunded in full for the items only.
Please note purchases with pay pal if there is nothing wrong with the item we reserve the right to deduct the fee that pay pal charge as this is non refundable to us.
We will not reimburse the postage however if there is nothing wrong with the item when recieved, only if the item is not as described.
Please note that the currency is £ GBP Great British Pounds Sterling.
Returns need to be made within 48 hours of the parcel being recieved and the item needs to be returned in the condition that it was posted.
Returned Parcels due to non collection
We will happily re post any parcels that are returned due to non collection ect but will only repost if the customer pays for the second postage.
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